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FAQ
Frequently asked questions ... |
Methods of Payment
Payment methods:
There are three possible methods of payment available by our company.
Shopping at MycoffeeMachine is fast and easy. You can place an order online, or by telephone, mail or fax. Payment options include credit card, bank transfers... |
Are the items insured?
All the items we ship are covered by assurance. ... |
Delivery
We will endeavour to deliver your order within 3-4 days by UPS.. If we cannot deliver within this time we will let you know right away when your goods can be delivered. Should there be any unexpected further delay, we would make all reasonable efforts... |
In addition to the cost for the purchase, what would the approximate duty charge be?
All deliveries within the EU (European Union) are duty free. Import duties for deliveries to all other countries are paid by our customers at delivery. Please contact your local customs office to inquire about the duty rate.
Herebelow import the duty... |
As far warranty is concerned could you say me something?
As far warranty is concerned could you say me something?
Satisfying and protecting our customers is a high priority for us. Italiankitchenaids will fix the products in warranty and every purchase will be covered by one year of international warranty... |
How do I send returns?
How do I send returns?
All returns must be professionally packed, using the original packaging materials. Please send an email or fax to the customer service, requesting instructions for the items you would wish to return. ... |
How much time do I have to contact Mycoffeemachine about returning my purchase?
How much time do I have to contact My Coffee Machine about returning my purchase?
We give you three weeks from the date that you received your shipment ... |
Secure Payment
What about secure payment informations?
We believe the security of credit card transaction data to be an important issue and have developed a system that uses advanced software technologies to protect data transmission over the Internet. We... |
 Make your coffee with the right machine (Members Only) |
What are accepted reasons for returning a coffee machine?
You may return your purchase if it meets any of the following criteria:
* We sent you the wrong coffee machine
* The Coffee Maker you received is physically defective
... |
What kind of credit cards are available on your website?
We accept VISA, MASTERCARD and American Express.
... |
What about secure payment informations?
We believe the security of credit card transaction data to be an important issue and have developed a system that uses advanced software technologies to protect data transmission over the Internet. We do not record credit card numbers on our database,... |
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Company Information
MycoffeeMachine is an export company of professional Italian goods. We have already thousand of
customers worldwide, satisfied for our products and our services. We believe
that offer a good service during and after the sale, it’s the key to give our
trust... |
Contact
CONTACT
HELP & E-MAIL
We have many contacts email address for our clients but we suggest you to use info@mycoffeemachine.com all messages will be reviewed as soon as received and re-directed internally according to the subject treated... |
Guarantee
SECURITY
Shopping at My Coffee Machine, is absolutely safe, we use a successful and leading real-time with (SSL) technology server encrypted connection for all forms of transaction. This technology works best when the Clients use Microsoft's... |
Shipping Information
SHIPPING SERVICES
All orders are shipped with UPS for fast and safe delivery. Orders within the European Union are shipped with UPS "Standard" and orders outside the European Union are shipped with UPS "Express". Shipping time usually... |
Methods of Payment
Payment methods:
There are three possible methods of payment available by our company.
Shopping at MycoffeeMachine is fast and easy. You can place an order online, or by telephone, mail or fax. Payment options include credit card, bank transfers... |
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